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BAD MANAGEMENT

1. Members will be solely responsible for the security and storage of all activities using the service under their registered name, password and email box. Members are responsible to promptly notify Sendo.vn E-commerce trading floor of acts of unauthorized use, abuse, breach of security, retention of registered names and passwords of third parties to Take appropriate measures.

2. Members must provide complete and accurate information posted on e-commerce trading floor Sendo.vn, especially information on price, product quality. All amended, supplemented and replaced information must be promptly notified to the Floor Management Board and updated on the Website.

3. Members do not use the services of E-commerce trading floor Sendo.vn for illegal, unreasonable, deceptive, threatening, illegal information exploration, sabotage, creating and transmitting. spread viruses that damage the system, configure, transmit information of E-commerce trading floor Sendo.vn or use its services for speculative purposes, manipulating the market to create fake orders and offers. , including for judging market demand. In case of violations, members must be responsible for their acts before the law.

OBLIGATIONS OF MEMBERS

a) Ensure the accuracy and truthfulness of information about their goods or services offered for sale on E-commerce trading floor.

b) Comply with legal provisions on information provision and conclusion of contracts on e-commerce websites and provisions of this Regulation. c) Comply with regulations of law on payment, advertising and promotions. d) Security and storage and all activities to use the service under your registered name, password and email box.

e) Promptly notify Sendo.vn E-commerce trading floor of acts of illegal use, abuse, breach of security, storage of registered names and passwords of third parties for timely handling measures time.

f) Provide e-commerce trading floor for Sendo.vn and post and update the information on the website fully and accurately, especially information about prices and product quality that members provide.

g) Be responsible for the content, images of Enterprise information and other information as well as the whole process of transactions with partners on E-commerce trading floor Sendo.vn. Each member must have clear and complete delivery process.

h) Do not use the services of E-commerce trading floor Sendo.vn for illegal, unreasonable, deceptive, threatening, illegal information exploration, sabotage, creating and spreading viruses causing damage to the system, configuration, transmission of Sendo.vn e-commerce trading floor or using its services for speculative purposes, manipulating the market to create fake orders and offers. both for judging market demand. In case of violations, members must be responsible for their acts before the law.

i) Do not alter, modify, assign, copy, disseminate, distribute, provide and create similar tools of the service provided by E-commerce trading floor Sendo.vn for a third party otherwise with the consent of E-commerce trading floor Sendo.vn in this Regulation.

j) Do not act to discredit the Sendo.vn E-commerce trading floor in any form such as causing disunity among members by using a second registration name, through a third party or propagandizing , disseminating information which is not conducive to the reputation of Sendo.vn e-commerce trading floor.

PROTECT CUSTOMER INFORMATION

1. Collecting personal information

In the process of providing Sendo.vn service, you will receive information of members when registering as follows:

1.1 Information provided by the member when registering: Name, address, phone, fax, email address, mobile phone number, company name, company address, position, alias, date and year birth, gender, credit card number ...

1.2 Information received when members use the service: Information posted by members on the evaluation tables, votes, comments on products. Information when members respond to surveys submitted by Sendo.vn com, by email, or on the website.

2. Purpose of use

Sendo.vn will use the personal information received from members for the purposes below, but about the information about the third person provided by the member, without their consent, they I only use it for the purpose of 2.2,2.4,2.6 in this section.

2.1 Use to confirm membership when members use information to log into Sendo.vn's system

2.2 Used for transactions while buying goods and services of sellers on Sendo.vn such as for ordering services, buying goods, sending goods, paying money after buying goods, services ...

2.3 Use to propagate and advertise Sendo.vn information to members who send emails about products and services on Sendo.vn

• Providing information about the service by email, post office, phone ...

• Used to personalize content each time a customer accesses Sendo.vn, based on gender, age, place of residence, interests, purchase history, viewed by member websites.

• Used to analyze consumer trends, with the aim of building new services, or improving old ones.

• Used to contact members when Sendo.vn investigates customer information, organizes promotions, exchanges information on evaluation tables, comments.

TRANSACTION SAFETY ASSURANCE

Management used the services to safeguard consumers' information and payment. In order to ensure successful transactions, minimize risks that may arise, require the participants of E-commerce trading floor to pay attention and comply with the commitments with customers as follows:

a) Security is a support for you, the system of Sendo.vn Exchange is designed so that you can not place orders until you safely exit the order mode;

b) Any fraud and unauthorized use of payment cards by someone to purchase goods from you, we will refund the amount we have received from you only when you notify the Publisher Card and contact us immediately when you discover that the Card is not usable.

c) As soon as you click “order” your browser will go into safe mode. Data relating to your order, your personal information and payment details will go through all our servers in encrypted form, right after you have finished ordering you should exit safe mode.

d) You should not give payment details to anyone by e-mail, we are not responsible for the losses you may suffer in exchanging your information via internet or e-mail.

e) You absolutely do not use any program, tool or other means to interfere with the system or alter the data structure. It is strictly forbidden to distribute, propagate or encourage any activity to interfere, sabotage or invade the website system. All violations will be handled in accordance with the Regulations and the provisions of law.

f) All transaction information is kept confidential, except when required to provide when required by law.

PROTECT CUSTOMER INFORMATION

1. Collecting personal information

In the process of providing Sendo.vn service, you will receive information of members when registering as follows:

1.1 Information provided by the member when registering: Name, address, phone, fax, email address, mobile phone number, company name, company address, position, alias, date and year birth, gender, credit card number ...

1.2 Information received when members use the service: Information posted by members on the evaluation tables, votes, comments on products. Information when members respond to surveys submitted by Sendo.vn com, by email, or on the website.

2. Purpose of use

Sendo.vn will use the personal information received from members for the purposes below, but about the information about the third person provided by the member, without their consent, they I only use it for the purpose of 2.2,2.4,2.6 in this section.

2.1 Use to confirm membership when members use information to log into Sendo.vn's system

2.2 Used for transactions while buying goods and services of sellers on Sendo.vn such as for ordering services, buying goods, sending goods, paying money after buying goods, services ...

2.3 Use to propagate and advertise Sendo.vn information to members who send emails about products and services on Sendo.vn

• Providing information about the service by email, post office, phone ...

• Used to personalize content each time a customer accesses Sendo.vn, based on gender, age, place of residence, interests, purchase history, viewed by member websites.

• Used to analyze consumer trends, with the aim of building new services, or improving old ones.

• Used to contact members when Sendo.vn investigates customer information, organizes promotions, exchanges information on evaluation tables, comments.

2.4 Used to answer members' questions: our company will answer members by email, phone, or mail to the member's address, when members ask.

2.5 Use in other services provided by Sendo.vn.

2.6 Use to provide personal information to the seller under section 4 of this policy.

2.7 For other purposes of Sendo.vn not stated above. We will then notify such use on www.Sendo.vn

3. Use of personal information:

3.1 Sendo.vn uses personal information of members in accordance with the laws of Vietnam.

3.2 Use member's personal information to perform the purposes stated in Article 2 of this regulation.

3.3 Sendo.vn will provide members with a certain level of information to the seller, to serve the transaction between members and sellers, such as when members order, services on Sendo.vn. After sales, sellers can use the information of members to use in analyzing consumer trends, send information to advertise, or upgrade the services of the seller. Our company will bind the responsibility of the seller to comply with the laws on the protection of personal information, and the privacy policy on Sendo.vn. However, we do not guarantee 100% of sellers to strictly follow the above policy, so to know the member information, please contact the seller.

4. Accuracy and security of information:

4.1 In order to keep up-to-date with seller information to improve Sendo.vn's services, you can contact the seller to collect the latest information.

4.2 In order to keep member's credit card information confidential, Sendo.vn uses SSL (Secure Sockets Layer) technology.

5. Confirmation and correction of personal information:

5.1 Members can confirm, edit, add, delete, cancel their accounts, request Sendo.vn not provide information to sellers on Sendo.vn

5.2 In case the member does not log in to view his / her information, the member proceeds to follow the procedures of Sendo.vn to request a re-issue of account information.

MANAGEMENT OF BAD INFORMATION

1. Members will be solely responsible for the security and storage of all activities using the service under their registered name, password and email box. Members are responsible to promptly notify Sendo.vn E-commerce trading floor of acts of unauthorized use, abuse, breach of security, retention of registered names and passwords of third parties to Take appropriate measures.

2. Members must provide complete and accurate information posted on e-commerce trading floor Sendo.vn, especially information on price, product quality. All amended, supplemented and replaced information must be promptly notified to the Floor Management Board and updated on the Website.

3. Members do not use the services of E-commerce trading floor Sendo.vn for illegal, unreasonable, deceptive, threatening, illegal information exploration, sabotage, creating and transmitting. spread viruses that damage the system, configure, transmit information of E-commerce trading floor Sendo.vn or use its services for speculative purposes, manipulating the market to create fake orders and offers. , including for judging market demand. In case of violations, members must be responsible for their acts before the law.

4. Members must not act to discredit the Sendo.vn e-commerce trading floor in any form such as causing disunity among members by using a second registration name, through a third party or propagating and disseminating information not beneficial to the reputation of E-commerce trading floor Sendo.vn.

RIGHTS AND OBLIGATIONS OF SENDO.VN E-COMMERCE WEBSITE MANAGEMENT

1. Rights and obligations of the Management Board:

1.1 Rights of Management Board of Sendo.vn E-commerce trading floor:

a) The management board of E-commerce trading floor of Sendo.vn has the right to check the information of organizations and individuals posted on the exchange, especially information on prices and product quality;

b) Refuse, suspend or terminate providing services to Members in case there are grounds to prove that Members provide information to E-commerce trading floor of Sendo.vn inaccurately, incompletely, in violation of law , ethics, pure Vietnamese customs and traditions;

c) Revoke the certificate of membership, refuse to provide one or all services on the Floor in case: Member violates the Regulation or commits acts affecting business operations on the E-commerce trading floor Sendo .VN. In this case, the Management Board will notify members in at least one (01) month.

d) Revoke the Certificate of membership, refuse to provide one or all services if the Member does not participate in trading and information exchange activities on E-commerce trading floor Sendo.vn continuously for three (03) month. If you want to continue to become a Member and be granted a Member Certificate and other privileges for Members, you must re-register from the beginning according to the form and procedure of Sendo.vn E-commerce trading floor;

e) Immediately revoke the Membership Certificate, refuse to provide one or all services if the Member does not have sufficient financial capacity to perform the obligations when participating in transactions on the Floor or / and committing fraudulent activities , falsify, disrupt the market, cause disunity for other Members of E-commerce Trading Floor Sendo.vn. In case of revocation of the Membership Certificate, cease to provide all services, incentives Member's treatment, all certificates, member's rights will be automatically invalidated and terminated;

f) E-commerce trading floor of Sendo.vn holds the copyright to use the service and contents of the Sendo.vn E-commerce trading floor according to international copyright laws and legal provisions on intellectual property protection in Vietnam . “Sendo.vn E-commerce trading floor” and all logos, logos, contents in different languages ​​are owned by Sendo.vn E-commerce trading floor. Any unauthorized copying, use and dissemination of these rights is strictly prohibited.

1.2 Responsibilities of the Management Board of e-commerce trading floor Sendo.vn:

a) Verifying and verifying business registration information (for traders) or relatives (for individuals) participating in selling goods or providing services on E-commerce trading floor;

b) Establishing a mechanism to provide information and enter into contracts on e-commerce websites that allows traders, organizations and individuals participating in E-commerce trading floor to perform the contract-signing process;

c) Keep traders' registration information or personal information right from the date the trader or individual registers to participate in E-commerce trading floor and regularly updates the changed or supplemented information. involve;

d) Apply necessary measures to ensure information security related to traders' business secrets and personal information. Do not disclose, transfer, lease or sell information relating to business secrets or personal information of consumers without the consent of the involved parties, unless otherwise prescribed by law. other regulations;

e) Actively support state management agencies in investigating business violations; provide documents such as registration information, transaction data history, etc. of entities committing legal violations on e-commerce trading floor;

f) When a consumer buys goods or services that conflict with a seller or harm their legitimate interests, traders or organizations operating e-commerce floors must provide consumers with posted information. signed by the seller, actively supporting consumers to protect their legitimate rights and interests;

g) Responsible for building the Trading Floor including a number of main tasks such as: researching, designing, purchasing hardware and software equipment, connecting to the Internet, developing policies to serve the Exchange's operation. Sendo.vn e-commerce transactions within the conditions and scope allowed;

h) Develop service policies that apply to each subject on the Exchange. These policies will be published on e-commerce trading floor Sendo.vn;

i) Deploying and cooperating with partners in building a system of services and utility tools for transactions of Participants and users on E-commerce trading floor Sendo.vn ;

j) Maintain the normal operation of E-commerce trading floor Sendo.vn and overcome incidents affecting the operation of the Exchange. In case of force majeure events such as natural disasters, fires, social fluctuations, decisions of authorities ..., Sendo.vn e-commerce trading floor is not jointly responsible;

k) Sendo.vn e-commerce trading floor management is responsible for guiding Members to perform the trading process through the Sendo.vn E-commerce trading floor, especially the application of online payment function.

2. Member rights and obligations:

2.1 Member's rights:

a) Membership is free. Membership fee is understood as the fee to participate in the operation on e-commerce trading floor Sendo.vn, but does not take into account other fees such as advertising rental fee, consulting services, other fees on the Exchange floor. eCommerce Sendo.vn.

b) Create a separate store to display goods and conduct business transactions as well as promote their businesses on E-commerce trading floor Sendo.vn.

c) To be granted a separate username and password to gain access to its services, store management and transactions on Sendo.vn E-commerce trading floor.

d) Be supported, instructed to use tools and features for building stores, conducting transactions and using utility services on E-commerce trading floor Sendo.vn.

e) Enjoy preferential policies provided by E-commerce trading floor of Sendo.vn or third partners on E-commerce trading floor of Sendo.vn. These preferential policies will be posted directly on E-commerce trading floor Sendo.vn or sent directly to members.

f) Enjoy preferential policies provided by the Sendo.vn E-commerce trading floor or the third partners on E-commerce trading floor of Sendo.vn. These preferential policies will be posted directly on E-commerce trading floor Sendo.vn or sent directly to members.

2.2. Obligations of Members:

a) Ensure the accuracy and truthfulness of information about their goods or services offered for sale on E-commerce trading floor.

b) Comply with legal provisions on information provision and conclusion of contracts on e-commerce websites and provisions of this Regulation.

c) Comply with regulations of law on payment, advertising and promotions.

d) Security and storage and all activities to use the service under your registered name, password and email box.

e) Promptly notify Sendo.vn E-commerce trading floor of acts of illegal use, abuse, breach of security, storage of registered names and passwords of third parties for timely handling measures time.

f) Provide e-commerce trading floor for Sendo.vn and post and update the information on the website fully and accurately, especially information about prices and product quality that members provide.

g) Be responsible for the content, images of Enterprise information and other information as well as the whole process of transactions with partners on E-commerce trading floor Sendo.vn. Each member must have clear and complete delivery process.

h) Do not use the services of E-commerce trading floor Sendo.vn for illegal, unreasonable, deceptive, threatening, illegal information exploration, sabotage, creating and spreading viruses causing damage to the system, configuration, transmission of Sendo.vn e-commerce trading floor or using its services for speculative purposes, manipulating the market to create fake orders and offers. both for judging market demand. In case of violations, members must be responsible for their acts before the law.

i) Do not alter, modify, assign, copy, propagate, distribute, provide and create similar tools of the service provided by E-commerce trading floor Sendo.vn for a third party otherwise with the consent of E-commerce trading floor Sendo.vn in this Regulation.

j) Do not act to discredit the Sendo.vn E-commerce trading floor in any form such as causing disunity among members by using a second registration name, through a third party or propaganda , disseminating information which is not conducive to the reputation of Sendo.vn e-commerce trading floor.

Conect With Us
Location: 3rd Floor, B Building, Lot D.01, Tan Thuan Street, Tan Thuan EPZ, Tan Thuan Dong Ward, District 7, Ho Chi Minh City, Vietnam.
Mail: lienhe@sendo.vn
Phone: 1900 6000
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