HOW IS MY RIGHT TO CHANGE?

February 21, 2019

SenMall is committed to selling 100% new products and ensuring the manufacturer's quality standards. At the same time, we protect customers with the exchange and return policy as follows:

- Return goods within 07 days of receipt of goods.

- There is no return charge.

- Guaranteed return of purchases according to the policy.

Note:

1. For defective products, SenMall has different return policies depending on the product or vendor.

2. For the product you want to pay on demand, please contact the seller directly to agree.

I NEED ANSWER QUESTIONS OR COMMENTS FOR SENMALL WHO SHOULD CONTACT?

For advice, answers and questions, please contact Sendo Customer Care Call Center at 19006000 or send an email to mailbox hotro@sendo.vn.

We are always ready to serve and receive customer comments. Your suggestions will help Sendo in general and SenMall in particular have the opportunity to improve themselves to serve you better in the next transaction.

Conect With Us
Location: 3rd Floor, B Building, Lot D.01, Tan Thuan Street, Tan Thuan EPZ, Tan Thuan Dong Ward, District 7, Ho Chi Minh City, Vietnam.
Mail: lienhe@sendo.vn
Phone: 1900 6000
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