SenMall is committed to selling 100% new products and ensuring the manufacturer's quality standards. At the same time, we protect customers with the exchange and return policy as follows:
- Return goods within 07 days of receipt of goods.
- There is no return charge.
- Guaranteed return of purchases according to the policy.
Note:
1. For defective products, SenMall has different return policies depending on the product or vendor.
2. For the product you want to pay on demand, please contact the seller directly to agree.
For advice, answers and questions, please contact Sendo Customer Care Call Center at 19006000 or send an email to mailbox hotro@sendo.vn.
We are always ready to serve and receive customer comments. Your suggestions will help Sendo in general and SenMall in particular have the opportunity to improve themselves to serve you better in the next transaction.